Sewage Cleanup and Restoration

Q&A

What is the job process of a sewage back up? 

The sewage back-up job is category 3 water. Category 3 water is treated much differently than category 1 or category 2 water jobs. With sewage back up we would recommend removing any porous material that has been in contact with the category 3 water to be removed. The best way to make sure all of the bacteria from a category 3 job is removed is by performing demolition and removing the material out of the job site. If you are not sure how to proceed with a category 3 loss give us a call and we will be happy to help. 

Sewage Backup or Toilet Overflow? Call Us Today – (323) 400-3400

There are three major types of contaminated water. SERVPRO of Cienega will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.